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Air India will suspend its non-stop flights between Delhi and Washington, D.C., from September 1, 2025, citing operational constraints. The airline said the decision is linked to a planned shortage of aircraft as it retrofits 26 Boeing 787-8 planes, alongside challenges caused by the continued closure of Pakistani airspace.
The retrofit programme, which began last month, aims to improve the onboard experience and will keep several aircraft out of service until late 2026. The airspace closure has also extended flight durations on some long-haul routes, adding operational complexity.
Passengers booked on the Delhi–Washington route beyond September 1 will be contacted for rebooking on other services or offered full refunds. Air India will continue to offer one-stop connections to Washington via New York, Newark, Chicago, and San Francisco through partnerships with Alaska Airlines, United Airlines, and Delta Air Lines. Non-stop flights will remain operational between India and six other North American cities, including Toronto and Vancouver.
Last week, Air India CEO Campbell Wilson reiterated that international operations will be fully restored by October 1, 2025, following a phased resumption that began on August 1. This comes after a voluntary “Safety Pause” introduced in June for additional inspections following the AI171 accident.
Wilson told Maharaja Club members that comprehensive checks on Boeing 787-8, 787-9, and 737 aircraft—supervised by the Directorate General of Civil Aviation—found no issues. “We continue to work closely with regulators, maintaining full transparency and ensuring that every action we take aligns with the highest standards of safety and care,” he said.
The “Safety Pause” allowed the airline to accelerate reliability upgrades and refine delay management processes. Air India’s safety systems comply with DGCA and International Civil Aviation Organisation standards, with regular audits by both DGCA and IATA. Post-privatisation, the airline has also engaged Oliver Wyman/CAVOK for a full safety review and Boeing for operational efficiency improvements.
Wilson acknowledged recent operational disruptions but assured passengers that corrective actions are in progress and that the retrofit programme is on schedule. “So, whenever you choose to fly with Air India, know that your trust is valued and your journey safeguarded by our entire Air India family,” he added.
The retrofit programme, which began last month, aims to improve the onboard experience and will keep several aircraft out of service until late 2026. The airspace closure has also extended flight durations on some long-haul routes, adding operational complexity.
Passengers booked on the Delhi–Washington route beyond September 1 will be contacted for rebooking on other services or offered full refunds. Air India will continue to offer one-stop connections to Washington via New York, Newark, Chicago, and San Francisco through partnerships with Alaska Airlines, United Airlines, and Delta Air Lines. Non-stop flights will remain operational between India and six other North American cities, including Toronto and Vancouver.
Last week, Air India CEO Campbell Wilson reiterated that international operations will be fully restored by October 1, 2025, following a phased resumption that began on August 1. This comes after a voluntary “Safety Pause” introduced in June for additional inspections following the AI171 accident.
Wilson told Maharaja Club members that comprehensive checks on Boeing 787-8, 787-9, and 737 aircraft—supervised by the Directorate General of Civil Aviation—found no issues. “We continue to work closely with regulators, maintaining full transparency and ensuring that every action we take aligns with the highest standards of safety and care,” he said.
The “Safety Pause” allowed the airline to accelerate reliability upgrades and refine delay management processes. Air India’s safety systems comply with DGCA and International Civil Aviation Organisation standards, with regular audits by both DGCA and IATA. Post-privatisation, the airline has also engaged Oliver Wyman/CAVOK for a full safety review and Boeing for operational efficiency improvements.
Wilson acknowledged recent operational disruptions but assured passengers that corrective actions are in progress and that the retrofit programme is on schedule. “So, whenever you choose to fly with Air India, know that your trust is valued and your journey safeguarded by our entire Air India family,” he added.
