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Serious Allegations Against Gauhati Medical College and Hospital

Guwahati, August 19: New allegations of negligence and misconduct have emerged against Gauhati Medical College and Hospital (GMCH) after the unfortunate passing of a four-day-old infant in the Neonatal Intensive Care Unit (NICU) on Monday.

The infant, who was born on August 15, reportedly died due to alleged negligence from the staff on duty, prompting a complaint against the hospital personnel and the detention of 11 contractual workers.

In light of this incident, numerous families of patients have expressed their dissatisfaction with the hospital's operations, claiming mistreatment, delays, and unhelpful attitudes from certain staff members.

Despite GMCH being regarded as one of Assam's most reliable medical facilities, many patients feel that their experiences are tainted by indifference and bureaucratic obstacles.

One attendant shared their disappointment regarding the lack of assistance from nursing staff, stating, “We choose GMCH for its skilled doctors, but some staff make the experience intolerable. When we inquire about medications or directions, they respond with attitude instead of assistance. Patients seek healing, yet they are shuffled around the campus. Treatment should take precedence over paperwork and delays,” the patient remarked, wishing to remain anonymous.

Another attendant, whose sister is currently in critical condition at the hospital, recounted a troubling experience: “My sister is in the ICU now, but she was only moved there after I firmly insisted. Before that, she was left in the hematology ward,” he explained.

Many attendants have also pointed out the rude and dismissive behavior of the hospital staff. “The attitude is a significant concern. Staff often merely gesture instead of providing clear guidance. If we ask for clarification, they reprimand us and redirect us elsewhere. We appeal to the Chief Minister to step in and ensure that staff treat patients and their families with respect,” another relative of a patient stated.

Others have raised alarms about delays in scheduled treatments. “My nephew required a second hernia operation. We were given a date, but upon arrival, it was postponed again. Today, the doctor hasn’t even shown up. This results in repeated trips, additional travel and food expenses, and increased suffering for patients,” one attendant lamented.

The growing number of complaints intensifies public pressure on GMCH to tackle issues related to negligence, ineffective communication, and the standards of patient care.