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Ola Electric Scooter Problem: Ola Electric Scooter A shocking news has come out about it. An angry customer after traveling to the service center for seven consecutive months Ola s1 pro The scooter was set on fire by spraying petrol. This incident is becoming increasingly viral on social media and is raising serious questions on the company’s service quality.

What is the whole matter?

About a year ago, the customer bought the Ola S1 Pro scooter. Initially everything was fine, but after just five months, the problem of battery discharge started coming. According to the company’s policy, “there is no warranty on battery discharge”, so a charge of ₹ 30,000 was sought from the customer to change the battery. In compulsion, he accepted this and ordered a new battery. But even after seven months, he did not get a new battery.

What showed in the viral video?

According to reports, the customer pulls the scooter out of the service center. He then sprinkles petrol on it and sets fire. The staff of the service center tries to extinguish the fire, but by then the scooter is completely burnt. This video has become a topic of discussion on the Internet.

Customer complaints

The angry customer says that he repeatedly contacted the service manager, but every time the answer was “Come tomorrow.” He alleges that apart from his scooter, many more vehicles have been outside the service center for months, which are not being corrected. The customer also alleged that parts of other vehicles are shared at the service center several times.

Is this the first case?

This is not the first time that the displeasure of customers has come to light about Ola Electric. Earlier too, a customer had troubled his new Ola e-scooter in the showroom after being upset with the poor service. The company has been accused of constant poor service, ignoring complaints and problems to battery.

outcome

This incident not only raises questions on the service of the company, but also causes a deep injury to the safety and trust of customers in the electric vehicle industry. If companies do not pay attention to customer service and grievance redressal, then such matters may have a serious impact on their credibility.