An important change is about to come for crores of users using UPI (Unified Payment Interface). The National Payments Corporation of India (NPCI) has decided that the P2P (peer-to-peer) 'collect request' feature will be completely discontinued from October 1, 2025. The purpose of this decision is to make digital transactions more secure and curb the growing online fraud.
What is the Collect Request feature?
This feature allows any user to send a request for money to another UPI user. As soon as the person in front accepts the request and enters their UPI PIN, the amount is transferred. However, over time, this feature became the favorite weapon of scammers. Fraudsters started duping people by sending fake requests, leading to many cases of financial loss.
Merchants have been given relief.
NPCI has clarified that this ban will apply only to P2P collect requests. Merchants will be able to use this facility even after October 1. However, there are plans to tighten KYC rules for merchants so that fraud can be further reduced.
Current rules and transaction limits
Currently, any UPI user can send a 'collect request' of up to Rs 2,000 in a transaction. But after the new instructions of NPCI, member banks and UPI apps will not be able to process such pull transactions.
How will it affect you?
Experts say that this change will not cause much trouble, because the share of pull transactions in total UPI transactions is only 3%. This step is an important initiative towards strengthening the security of the digital payment system.
Fraud figures are shocking.
UPI fraud cases have increased rapidly in the last three financial years:
2022-23: 7.25 lakh cases, loss of ₹573 crore
2023-24: 13.42 lakh cases, loss of ₹1087 crore
2024-25: 6.32 lakh cases, loss of ₹485 crore
Huge increase in UPI transactions
According to Minister of State for Finance Pankaj Chaudhary, while there were only 92 crore UPI transactions in 2017-18, this number will increase to 18,587 crore in 2024-25. This shows a CAGR (Compound Annual Growth Rate) of 114%, which is proof of the increasing popularity of digital payments in India.
Disclaimer: This content has been sourced and edited from Amar Ujala. While we have made modifications for clarity and presentation, the original content belongs to its respective authors and website. We do not claim ownership of the content.
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