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WhatsApp to introduce new folder for messages from unknown contacts
08 Nov 2025

WhatsApp is working on a new feature that will let users filter messages from unknown contacts.

The capability, dubbed "Requests folder," is currently under development and not yet available for beta testing.The feature won't block or stop the delivery of messages but would control how incoming messages from unknown contacts are displayed in the app.

New privacy setting 'Who can message me'
Enhanced control

The new privacy setting, "Who can message me," gives users two main options.

The first one is "Everyone," which is the default behavior for all accounts.

It means any new message from an unknown contact will appear directly in the chat list.

The second option, "My Contacts," offers more control by sending messages from non-contacts to a separate folder called "Requests."

Requests folder works like Instagram's 'Message Requests'
Message management

The Requests folder works like Instagram's "Message Requests" feature.

When a user gets a message from someone not in their contact list, it goes to this folder instead of the main chat screen.

This way, users can separate known contacts from new or unfamiliar ones.

They can also see details like sender's name and profile picture and the content of the received message before deciding whether to reply, delete, report it or block the contact.

Helps keep main chat list clean
Fact

The Requests folder will help keep the main chat list clean and focused on personal conversations. It will prevent unsolicited messages from interrupting ongoing conversations, thereby reducing the clutter. This way, users can focus better, especially if they use WhatsApp for work-related communication.

Will improve overall user experience
Privacy boost

The new feature will improve privacy by keeping unwanted or spam messages from appearing in the main chat list.

Users can check incoming requests at their own pace and decide who they want to engage with.

This could also provide extra protection for younger users or those who prefer more control over who can reach them.

Things to remember
Upcoming roll-out

When users switch to the "My Contacts" option, only future messages will be affected. Existing chats from unknown senders will remain visible in the main chat list.

This means the new filter won't be retroactive and older conversations will stay where they are.

Once WhatsApp launches username-based communication, the Requests folder will become even more important as it ensures privacy by preventing unknown contacts from instantly accessing the main chat list.