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• Green lines reappeared on the screen
• The green line issue appeared in several Samsung models
• Samsung users’ phones suddenly broke down

Once again Samsung Smartphones have a green line display problem. Many users in India have complained that users have started seeing green lines on their smartphone screens after a software update that was released recently. Some photos of this have also been shared on social media. Not only do the lines appear on the screen, but this has also caused the display touch to stop working. Due to this problem, users are very upset.

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Free screen replacement program

This problem is not new for Samsung. Earlier, the company had started a free screen replacement program after receiving such complaints. This program ends in September 2025. But now users are facing this problem once again. With the free screen replacement program discontinued, users have to spend their money to get their smartphones repaired. Due to this, the service center is very crowded. (Photo Courtesy – X)

Service centers are charged more

Along with the green line issue, users are also frustrated with the expensive charges at service centers. A user named @dbabuadvocate on X said that shortly after installing an update on the Galaxy Note 20 Ultra, he started seeing 8-9 green lines on the screen. Then when he went to the service center in Agra, he was told that the cost to repair the screen would be between Rs 21,000 and Rs 24,000. Another user reported that he experienced power- issues with the Galaxy S20 Plus and Galaxy S21 FE. For this, the repair cost of about 16 thousand rupees was told in the service center. This phone was out of 3 years warranty period. A user alleged that he was told to spend Rs 11 thousand just to replace the display.

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The problem has also arisen in the latest models

Not only old and out-of-warranty phones, but even two-month-old phones have had some problems. The report revealed that even two-month-old Samsung smartphones were complaining of touchscreen issues after the update. The user said that when he took the phone to the service center, the staff advised him to update the software. But this did not have any effect. Several complaints also stated that service center staff were uncooperative and ignored customers instead of helping them.