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If you lose access to your account, follow the steps below to recover your account.

• Tap Log back in > Continue.
• If prompted, enter your full international phone number and tap Next > Ok.
• Enter the 6-digit code you receive via SMS or phone call.

When you re-register your account with the 6-digit code, all devices logged into your WhatsApp account are automatically logged out of your account.

The app may also ask you to enter a two-step verification PIN. If you don't know your PIN, in rare cases, someone else using your account might have enabled two-step verification. If you don’t have the PIN, wait 7 days and try again. Whether you know the PIN or not, anyone using your account is automatically logged out of your account after you enter the 6-digit SMS code.

If you suspect someone else is using your WhatsApp account, you should notify family and friends as this person could impersonate you in chats and groups. To help protect your account, WhatsApp will notify you when someone tries to register an account with your phone number.

Important note: WhatsApp can't block or unblock contacts on your behalf; however, you can block or report a user or content. After a user is reported, we might ban the account if we believe the account activity is in violation of our Terms of Service.