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Important news for BYD car owners —Leading electric vehicle manufacturer **BYD (Build Your Dreams)** has identified technical faults in some of its cars in the Indian market. As a precaution, the company has decided to recall all those units which may have a potential risk. The company is contacting affected customers directly to ensure safety standards are maintained.

Main reason for recall and affected units

During the company’s internal quality inspection, technical defects have been found in some specific batches of cars. Although BYD has not publicly revealed the name of the faulty part, automobile experts believe it may be to a **software update or an electronic control module**. The company has clarified that this step has been taken giving priority to the safety of customers. Alerts for this are being sent to select owners of popular models like BYD Atto 3 and BYD Seal.

Free inspection and repair will be done at the service center

Customers who have received recall information through email, phone call or message must book an appointment at their nearest authorized service centre. The company has made it clear that the entire process of testing and replacement of parts will be completely free. No additional charges (Labor or Parts cost) will be taken from the customers.

Official statement and instructions

What should customers do?

If you are a BYD car owner, check your registered mobile number and email inbox immediately. You can also contact the company’s official website or nearest dealership by taking the VIN (Vehicle Identification Number) of your car. It would be better to take an appointment over phone before taking it to the service center so that you do not have to wait there. Usually this repair work may take 2 to 4 hours.