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WhatsApp Click-to-Chat feature: What is it, how it works and other details
Gadgets Now | February 22, 2026 11:41 PM CST


WhatsApp's Click-to-Chat feature was officially announced on 2018. The feature lets WhatsApp users chat with anyone, even if their phone number isn't saved in their phone's address book. If you know the person's phone number and they have an active WhatsApp account, you can create a link and chat with them. Clicking the link will automatically open their chat, which means you do not need to save a mobile number to chat with them on WhatsApp. As explained on WhatsApp help page, the Click-to-Chat feature works on both Android and iOS smartphones as well as WhatsApp Web. Here's how to use it

How to create WhatsApp Click-to-Chat link

Create the link in this format - https://wa.me/Use where the phone number is in international format. Do not use zeros, brackets, or dashes when writing phone numbers in international format. Example:

  • Use it:https://wa.me/1XXXXXXXXXX
  • Do not use it :https://wa.me/+001-(XXX)XXXXXXX

How to create your WhatsApp Click-to-Chat link with a pre-written message

The pre-typed message will automatically appear in the chat's text field. https://wa.me/whatsappphonenumber/?text=urlencodedtextUse where is whatsappphonenumberthe phone number in international format and urlencodedtextthe pre-typed URL encoded message.

Example:

  • https://wa.me/1XXXXXXXXXX?text=I'm%20interested%20in%20your%20car%20for%20sale
  • https://wa.me/?text=urlencodedtextUse to create a link with a pre-written message


Example:https://wa.me/?text=I'm%20inquiring%20about%20the%20apartment%20listing

After clicking on the link, you will see a list of contacts to whom you can send messages.

How to use the Chat on WhatsApp button

The brand's Chat on WhatsApp button follows the brand's guidelines . If you follow the brand's guidelines, this button will help customers recognize and trust you and want to communicate with you. The Chat on WhatsApp button is available in green and white colors, and in three different sizes: small, medium, and large.

Below are two examples of what the Chat on WhatsApp button looks like:


Note: The Chat on WhatsApp button is currently only available in English.

  • To increase your customer base using the Chat on WhatsApp button, follow these steps:
  • Use the button as is. Do not modify it.
  • Use the latest version of the button. You can download the button design here.
  • Make sure the button is visible and easy to read.

You can use the Chat on WhatsApp button in several places, such as:

  • On the landing page of desktop browsers
  • on the contacts page
  • On mobile apps
  • On the mobile version of your website
  • On templates from third-party developers

HTML code examples
To embed an SVG photo:

To embed a PNG photo:



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