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Punjab Finance Minister Sets March 31 Deadline to Clear Pensioner Sewa Portal Backlog, Warns Banks
Indiatimes | February 28, 2026 5:40 PM CST

Punjab Finance Minister Harpal Singh Cheema chaired a comprehensive review meeting with various banks to address the backlog of issues pending on the Pensioner Sewa Portal. The meeting focused on resolving substantial pending matters affecting pensioners.

The Finance Minister expressed serious concern over repeated delays and missed timelines in addressing pensioner issues. He noted that delays have persisted despite previous assurances from banking institutions. Minister Cheema fixed a strict deadline of March 31, 2026 for clearing all pending matters on the Pensioner Sewa Portal. He made it clear that no further laxity would be tolerated from banks in resolving these issues. The Pensioner Sewa Portal is a platform for managing pension-related services and addressing pensioner grievances.

A backlog of unresolved issues has accumulated on this portal over time. The review meeting included representatives from various banks operating in Punjab. These banks handle pension disbursement and related services for government pensioners. Finance Minister Cheema's directive indicates government focus on ensuring timely resolution of pensioner concerns. The March 31 deadline provides banks with a specific timeframe to clear pending cases. The comprehensive review meeting assessed the nature and extent of pending issues. Banks were asked to provide plans for clearing the backlog within the stipulated timeline. Repeated delays in resolving pensioner issues have caused inconvenience to retired government employees.

The Finance Minister's concern reflects the importance of addressing these matters promptly. The strict deadline of March 31, 2026 gives banks approximately one month to resolve all pending matters. This timeline requires coordinated efforts from banking institutions. The Finance Minister's statement that no further laxity would be tolerated indicates government determination to ensure compliance. Banks are expected to prioritize clearing the Pensioner Sewa Portal backlog. Pensioners depend on timely resolution of their issues for financial security. Delays in addressing pension-related matters can create hardship for retired employees and their families. The review meeting with banks represents the government effort to improve pensioner services. Regular monitoring and accountability measures are being implemented.

Various banks in Punjab handle different aspects of pension services including disbursement, grievance resolution, and documentation. Coordination among these institutions is necessary for clearing the backlog.The March 31 deadline provides a clear target for banks to work towards. Progress will likely be monitored in the coming weeks to ensure compliance. The government of Punjab shared this information through its official account. The Finance Minister's directive aims to expedite resolution of pensioner issues through the portal




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