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LPG Overcharge Complaint: Domestic LPG cylinder prices in India have reached ₹ 913 (Delhi) amid increasing tension in the Middle East and Iran-Israel war. Amidst this wave of inflation, at many places gas agency people or delivery boys may charge more than the fixed price. If your gas seller is asking you even one rupee more than the fixed price, then do not keep quiet. The government has made strict rules for this. You can register your complaint through just a phone call or message and immediate action will be taken. Let us know how and where you can complain...

What is the delay in supply and the new rule of 25 days?

Amidst the war, not only are gas cylinders expensive, the crisis regarding supply is also deepening. The government has now made it mandatory to have a waiting period of 25 days to book another cylinder after one. This step has been taken to stop panic booking and black marketing. In such a situation, some agencies or delivery boys may ask for extra money from the customers.

What to do if delivery boy asks for extra money?

Often delivery boys ask for ₹20 to ₹50 extra in the name of 'tip' or 'delivery charge'. According to the rules, you have to pay only that price which is written on your gas bill. Delivery charge is already included in the bill.

Where to complain if the gas agency asks for more money?

1. Toll-Free Helpline (1906)

This is the common emergency and complaint number for entire India. You can lodge a complaint of overcharging against your gas agency at any time by calling this number. Apart from this, you can also complain about any kind of problem or arbitrariness. This is All India Official LPG Helpline. Here you can report directly. Name of the agency, delivery date, how much extra taken and mobile number are required. This complaint goes directly to the oil company.

2. Official Customer Care Number

Indane (Indian Oil)- 1800-233-3555

HP Gas (Hindustan Petroleum)- 1800-2333-555

Bharat Gas (Bharat Petroleum)- 1800-22-4344

3. Local Food and Civil Supplies Office

If the agency is causing a lot of trouble at the local level, then the agency can be investigated by going to the Taluka Supply Office or District Food Office and giving a written complaint.

4. App or Website

Apart from this, complaint can also be made online by visiting 'My LPG' app or mylpg.in website. Here you can complain in writing. For this, after selecting the agency, upload the proof, then you can generate the complaint number. All these complaints are tracked and the agency has to respond.

Keep these 3 things handy while complaining

1. Your Consumer ID
2. gas agency name
3. Photo of bill or name of delivery boy (if possible)

Disclaimer: The information given in this article is for general awareness. The rate given here of ₹913 is the price of LPG in Delhi only. LPG prices may vary in different states and cities due to local taxes. For booking rules and latest prices, visit the official website of your gas distributor or oil company (IOCL, HPCL, BPCL). Before filing a complaint, keep a valid bill and consumer ID with you. This article does not make allegations against any individual gas agency, but has been written to make readers aware of their consumer rights.

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