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You should also visit the gas agency LPG cylinder Are you booking? Apart from calling, you can book cylinders through four other easy methods. This includes WhatsApp, missed calls, SMS and apps or portals. You can complain about cylinder non-delivery through four methods: calling the government toll-free number, reporting on the website, reporting through the Umang app and reporting on social media.

Amid shortage of LPG cylinders, there are reports of people not being able to call and book their cylinders. As a result, long queues are seen outside gas agencies. If you are facing problem in booking cylinder through phone call then you can book cylinder through other methods. There are four other methods. Also, if the cylinder is booked but not delivered, you can also complain from home.

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Four ways to book cylinders

People usually book cylinders through a phone call. This is the simplest and most commonly used method. However, due to the current shortage of LPG cylinders, people cannot book cylinders over the phone. As a result, people have to queue up at gas agencies. But you can try to book a gas cylinder through four other methods: WhatsApp booking, missed call booking, SMS booking and booking through mobile apps or portals.

How to book through WhatsApp

You can try to book a cylinder through WhatsApp. To do this, you need to contact your gas company on their WhatsApp account.

Inden customers can send a message to 7588888824 from their registered number and then ‘refill’.

HP Gas customers can text 9222201122 followed by ‘Hi’ or ‘Book’.

Bharat Gas customers can send a message to 1800224344 followed by ‘Hi’ or ‘Book’.

How to book cylinder using missed call

You can also book a cylinder by giving a missed call to your gas company number. Don’t forget to call from your registered number.

Indian customers should give missed call on 8454955555.

HP Gas customers should give missed call on 9493602222.

How to book cylinder using SMS

You can also book a cylinder by sending an SMS. Inden customers can send ‘Refill’ to 7718955555. Bharat Gas customers can text ‘LPG’ to 7715012345 or 7718012345. Please note that this SMS has to be sent from your registered number.

Mobile App or Payment App

You can also book a cylinder by downloading your gas company’s app. Or you can use Umang app. Additionally, cylinder bookings can now be done using payment apps like Paytm, PhonePay and Amazon Pay.

How to complain if your cylinder is not delivered?

If your cylinder is not delivered after booking, you can file a complaint in several ways. First, you can call a toll-free number. It is worth noting that the government has issued a common toll-free number for all gas companies. You can register your complaint by calling 1800-2333-555. This service is available from 8 am to 8 pm.
You can also register a complaint by visiting your gas company’s website. Indian customers can visit cx.indianoil.in and write their complaint in the ‘Feedback’ section. HP Gas customers can opt for ‘Grievance Redressal’ option at myhpgas.in. Additionally, Bharat Gas customers can click on the ‘Feedback/Complaint’ link on my.ebharatgas.com.
You can also select your gas company and file a non-delivery complaint through the government app UMANG. You will receive a complaint reference number, which allows you to track the status of your complaint. Apart from these methods, you can post your complaint on X or other social media platforms by tagging your gas company.