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Unlike the old system that relied on user reports and databases, Max now uses AI to automatically block calls from noncontacts or flagged numbers: no need for your approval each time.
While this could mean fewer annoying calls, it also brings up worries about accidentally blocking real people.

The source does not provide a total user count; it only mentions that globally about 7% of the user base is premium.
The company has added other AI-driven features such as an AI assistant for call screening and AI-powered call recording/transcription, but clearly still sees room for caution when it comes to letting AI make all the decisions.