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Inside world's first hotel staffed by futuristic robot dinosaur receptionists
Daily mirror | March 27, 2026 7:40 PM CST

Most of us like to encounter unique experiences when we travel, and one hotel based in Japan is certainly offering that with its check-in staff. Instead of humans, guests at the hotel are greeted by robot dinosaurs to help them check-in to their room. The unique experience was shared over on Instagram, with influencer Anna-Lynne posting a reel about it. Her video saw her walk in to a ocean-themed room as robot dinosaurs greeted her at the check-in desk.

Overlay text read, 'POV, it's 8pm in Japan, you're tired and you just want to check in to your hotel...' Following up in the caption, she wrote: "Booked this stay not knowing I’d be checked in by dinosaurs and low-key, I was terrified.

It was 8pm, I was exhausted after a flight, and I had to walk from the train station in pitch dark just to get here. Then these prehistoric receptionists welcome me and I was like uhhh the f**k.

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"But real talk they were somehow more polite than some humans I know. The check-in was smooth, and this place is super clean and quirky in the best way."

The hotel in question is Henn na Resort & Spa Kansai Airport in Japan.

The unique, high-tech hotel in the Izumisano area is famous for being the world's first hotel brand staffed primarily by robots, including dinosaur receptionists.

It is located along the coast with scenic views of Osaka Bay and airplanes landing at the nearby airport.

As well as guests being greeted and checked in by multilingual dinosaur robots in the ocean-themed lobby, they can also make use of many facilities such as indoor and open-air baths with bay views, a mineral mist sauna, and a dry sauna.

The on-site restaurant, Seian (Aoi-an), serves Japanese cuisine made with local ingredients and is supervised by a Michelin 1-star chef.

In addition to standard rooms, the hotel offers unique concept rooms like Ninja, Pirate, and Peach Aviation collaboration.

The hotel is approximately 15 minutes by car or one train stop (6 minutes) from Kansai International Airport (KIX). It is a 10-minute walk from Rinku Town Station.

Attractions nearby include Rinku Premium Outlets, Rinku Park, and the Seacle shopping mall, which are all within walking distance.

The hotel is often highly praised for its magnificent views, clean modern rooms, and the fun novelty of the robot staff. However, some guests found the walk from the station difficult with heavy luggage and noted that the automated check-in may occasionally require human assistance.

People were loving the look of the robot dinosaur staff from Anna-Lynne's video, with it racking up more than 811,000 likes.

One person exclaimed: "Wait this is so epic."

While another added: "My introverted self would prefer the awkward robot dinosaurs."

However, many others predicted they'd encounter a few issues too.

"Lol, this would send me over the edge of laughter and despair," one person wrote.

While another added: "Imagine trying to complain about room service and staying serious."


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