Yelp launches AI chatbot recommending businesses from 330 million reviews
NewsBytes | April 21, 2026 9:39 PM CST
Yelp shows source reviews, partners OpenAI
To keep things transparent and fight misinformation, the chatbot actually shows you which reviews shaped its suggestions.
Chief Product Officer Craig Saldanha points out they are aiming for a balance between smart tech and real human connection.
With Google as a big rival, Yelp is also teaming up with OpenAI to get its data into ChatGPT, hoping to reach more users and boost its $1.5 billion annual revenue.
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