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NHS App down as millions unable to access vital health services
Reach Daily Express | April 23, 2026 11:39 PM CST

Millions of patients are unable to access vital healthcare information today because the NHS app is down. The outage means that services like booking GP appointments, requesting repeat prescriptions and checking on hospital referrals are not available.

People trying to log in this afternoon get a message which states: "We could not log you in. This may be a temporary problem. You can go back and try logging in again."

There have been nearly 900 reports of issues on the outage tracker website Downdetector.

According to the NHS website the app has been updated today, stating: "We've improved how we help you if there's a problem in the App with your hospital referral.

"We've improved the way you switch back to your profile when managing health services for others.

"We've fixed several bugs."

But frustrated users have taken to X, formerly known as Twitter, to say that the biggest bug is people not being able to log in to the app.

One user posted: "As much as I don't want anyone else to be having issues I was relieved to see this as I can't access my account. Definitely a widespread issue!"

The NHS has been approached for comment.

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