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An easyJet passenger has sensationally claimed he was charged £49 after accidentally cancelling and rebooking a flight on his phone. The holidaymaker took to X, formerly Twitter, to complain about being struck by the surprise sting despite his mistake falling within just a matter of minutes.

The wouldbe passenger added he was "charged £49 cancellation fee" despite what he said was "no change or loss". He pleaded: "Can this be reviewed as goodwill?".

In reply, easyJet confirmed it could not scrap the fee for the passenger and told them: "Thank you for reaching out. I'm sorry to hear that you accidentally cancelled your booking and were charged a cancellation fee of £49.

"Unfortunately, this cannot be review as a goodwill, please see our cancellation policy here."

The easyJet cancellation rules stipulate: "Except for your rights under these Terms or Applicable Law, the flight times shown on our Website or elsewhere are not guaranteed.

"We are not responsible for errors or omissions in timetables or other information released by third parties about the dates or times or operation of any flight

"At any time after a Booking has been made, we may need to change our schedules or cancel, divert, deny boarding or delay any flight.

"This may include changes for reasons of safety, required regulatory approvals, or for other commercial or operational reasons.

"If we make a cancellation or significant change, we will contact the Booker about this as soon as we reasonably can using the contact details we have in the Booking.

"If you are the Booker, it is your responsibility to contact all other Passengers on the Booking about any such change.

"The provisions governing cancellations, delays and denied boarding are set out in the Convention and (where applicable) APR 2019 or Regulation EU261. Nothing in these Terms affects your rights under such Applicable Law. Please see our dedicated web page for more details about your rights and support information for disrupted services. Please also see section 19 in relation to APR 2019 and Regulation EU261 claims procedures."