Bengaluru Restaurants Threaten Swiggy Boycott From August 15 Over High Commissions
Rahul Kumar | July 30, 2026 8:23 PM CST
Hotel owners have alleged that they incur significant losses when customers cancel online orders after the food has been prepared and handed over to the delivery partner.
According to them, the cancelled orders are not returned to the hotel. Instead, they claimed, the food is consumed by the delivery partners, while the hotels do not receive payment for the cancelled orders.
As a result, hotel owners said they suffer losses in both food and revenue.
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