Kuala Lumpur International Airport (KLIA) Terminal 1 has upgraded its e-hailing pick-up facilities to provide passengers with a smoother, faster and more convenient arrival experience, with the changes taking effect from Tuesday.
Malaysia Airports, which runs the airport, said the enhancements include a License Plate Recognition (LPR) system integrated with a Passenger Information Display System (PIDS), self-service kiosks, dedicated waiting lounges, designated pick-up bays and on-site marshals, The Star newspaper reported.
The airport operator said the new system will improve monitoring and access control, helping curb illegal e-hailing activities by ensuring only authorized vehicles can use the designated pick-up area, Business Today reported.
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Travelers arrive at Kuala Lumpur International Airport (KLIA) in Sepang, Malaysia, Nov. 29, 2021. Photo by Reuters |
The upgrades are part of the airport’s ongoing efforts to enhance the passenger experience, improve traffic management and boost operational efficiency amid a boom in foreign arrivals.
Kuala Lumpur International Airport, Southeast Asia’s largest airport by land area, served 23.4 million international passengers in the first half of this year, up 7.8% from a year earlier, driven by expansion of new direct routes.
Total passenger movements grew 5.4% year on year to 31.7 million.
Malaysia retained its position as Southeast Asia’s most-visited country after recording 21.12 million international visitor arrivals in the first half of 2026, a 2.5% increase from a year earlier.
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