The Employees' Provident Fund Organisation (EPFO) is poised to integrate UPI for processing claims, a major step towards improving efficiency and cutting down transaction time, Labour and Employment Secretary Sumita Dawra said on Monday.
She added that EPFO currently has around 7.5 crore active members who contribute to their Provident Fund (PF) accounts and pensions. "We have undertaken significant work in this regard. Claims up to Rs1 lakh have been automated, self-correction mechanisms have been introduced, and unnecessary processes have been eliminated. Additionally, we have integrated databases, reducing the claim processing time to just three days," she shared.
Dawra also highlighted the establishment of a centralized database for the first time at EPFO. "Our next step is to incorporate UPI into the system. We have received suggestions from the National Payments Corporation of India (NPCI) regarding this integration and have submitted a proposal to EPFO for consideration. After conducting the necessary testing, we expect to roll out the UPI frontend for EPFO claims by the end of May. This will benefit all members, as they will be able to view their EPFO accounts directly in the UPI interface and make auto-claims. The approval process will be instant If the consumer is eligible, ensuring quick credit to their accounts," she explained.
She added that stabilizing the centralized database will take around two to three weeks, after which the frontend for UPI integration will be ready.
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