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Microsoft's Strategic Shift in Pakistan

Karachi: Microsoft has decided to cease its limited operations in Pakistan as part of a broader global strategy aimed at workforce reduction, a move that has raised concerns among various stakeholders regarding the economic implications for the nation.

The tech giant officially closed its Pakistan office on Thursday after 25 years of presence, attributing the decision to global restructuring efforts and a transition towards a cloud-centric, partner-driven operational model.

This decision coincides with Microsoft's announcement of approximately 9,100 job cuts worldwide, representing about 4% of its total workforce, marking the largest layoff wave since 2023.

Jawwad Rehman, who was the founding Country Manager for Microsoft Pakistan, has called on the government and the IT minister to collaborate with tech companies through a robust KPI (Key Performance Indicators) focused strategy.

He noted that this exit underscores the challenging business environment, stating on LinkedIn, "Even major global players like Microsoft find it unfeasible to continue operations here."

Former President of Pakistan, Arif Alvi, also voiced his concerns on X regarding Microsoft's withdrawal, labeling it a troubling indicator for the country's economic prospects.

He mentioned that Microsoft had previously considered expanding its operations in Pakistan, but due to instability, the company opted for Vietnam instead by late 2022.

"This opportunity has been lost," he remarked.

Rehman elaborated that Microsoft did not maintain a full commercial presence in Pakistan, instead operating liaison offices that primarily catered to enterprise, education, and government sectors.

In recent years, much of this work had already transitioned to local partners, with licensing and contracts being managed from Microsoft's European hub in Ireland.