
In Bengaluru, a Zomato delivery agent turned traffic cop amid heavy rain and gridlock, guiding vehicles along with locals. The viral post, called a “Namma Bengaluru Moment,” highlights citizen resilience amid failing traffic management.
Bengaluru witnessed yet another chaotic traffic situation recently, as heavy rainfall combined with potholes and crumbling roads brought parts of the city to a standstill. Commuters struggled to cover even short distances; one reported that it took one hour to travel just 2 km. With traffic police nowhere in sight, frustrated motorists were left navigating the gridlock on their own. Amid the chaos, a heartwarming incident emerged.

A Zomato delivery person, already drenched from the rain and probably running late, took it upon himself to manage traffic at one of the most congested junctions. Along with a few locals, he guided autos, bikes, and cars to keep the flow moving, effectively stepping in as an impromptu traffic cop. While city authorities continue to focus on planting saplings and painting dividers, the real heroes keeping Bengaluru moving were ordinary citizens and delivery personnel.
Delivery Workers and Citizens as Unsung Heroes
The incident highlights the everyday struggles of Bengaluru commuters and the resilience of its people. Ordinary citizens and delivery workers often end up stepping into roles that should be handled by authorities, ensuring roads remain functional despite poor infrastructure. Their initiative demonstrates the resourcefulness and community spirit that keeps Namma Bengaluru running.
Infrastructure and Governance Concerns
Bengaluru’s traffic issues are compounded by rain-damaged roads, massive potholes, and inconsistent traffic management. Critics argue that authorities focus more on cosmetic projects such as beautification and sapling planting than on fixing the roads that citizens traverse daily. Incidents like this underline the need for proactive governance and effective urban planning.
Netizens Share Their Views
One user commented: “I respect your positive outlook for framing this as heartwarming. I would think of this as disheartening instead, where long days of work are made harder by something as regular and predictable as rainfall. These things affect the poor and blue-collar workers 100 times more than someone who can go home and unwind.”
Another user said: “A true Namma Bengaluru moment. Big respect to the Zomato guy and the locals, real heroes keeping the city moving when the actual cops vanish. Stay safe out there.”
A third user said: “I once got stuck in Wilson Garden circle for three hours. It was a gridlock, and police were smoking sutta and drinking tea. Eventually, an auto driver stepped in and cleared the mess.”
A fourth user said: “I once saw an auto driver do this to resolve a deadlock on Wind Tunnel Road. The people who do this are really cool.”
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