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The government’s UMANG app has transformed the way citizens access public services by bringing hundreds of central and state government facilities to one digital platform. From checking EPFO details and generating a digital life certificate to bill payments, PAN services, and even job search, the UMANG app offers a seamless and secure experience. Designed under the Digital India initiative, the app ensures fast, convenient, and fully paperless access to essential services.

If you want to know what UMANG can do and how to use its key features, here’s a complete guide.

Digital Life Certificate Made Easy for Pensioners

For pensioners, submitting a life certificate every year is mandatory to continue receiving pension benefits. Earlier, this required visiting banks or pension offices. The UMANG app has simplified the entire process.

Through the “Generate Life Certificate” option, pensioners can create their Jeevan Pramaan digital certificate directly from their phone. After entering basic details and completing authentication, the certificate is generated instantly and automatically reaches the pension disbursing authority.

This feature has made life certificate submission faster, safer, and especially helpful for senior citizens and pensioners with mobility issues.

Access All EPFO Services in One Place

UMANG offers most major EPFO services on the app, making it unnecessary to visit the EPFO website separately. Users can:

• Check PF balance

• View and download passbooks

• Activate UAN

• File withdrawal or transfer claims

• Track claim status

• Download scheme certificates

• Lodge EPFO-related grievances

Searching “EPFO” in the app displays all available services. This makes account management simple for crores of employees across India.

Apply for a New PAN or Update Existing Details

Through the “My PAN” section, users can apply for a new PAN card or correct details on an existing one. The process involves Aadhaar-based e-KYC and digital submission of documents, eliminating the need for physical paperwork.

Instant Access to Documents Through DigiLocker

UMANG integrates directly with DigiLocker, allowing users to store and access important documents digitally. Under the “Documents” section, users can instantly retrieve:

• Aadhaar

• Driving licence

• PAN

• EPFO documents

• Educational certificates

• Other government-issued records

This makes it easier to use essential documents anytime without searching for physical copies.

Convenient Bill Payments With BBPS

UMANG supports bill payments through the Bharat BillPay System (BBPS). Users can pay:

• Electricity bills

• Water bills

• DTH charges

• Telecom/mobile bills

• Broadband bills

By selecting “Utility Services,” users can quickly choose the bill category, enter their account details, and make payments securely.

Information and Applications for Government Schemes

UMANG’s “Schemes” section lists numerous central and state government welfare programs. Users can check eligibility, view benefits, see required documents, and apply directly in many cases.

Popular schemes available include:

• Pradhan Mantri Matru Vandana Yojana

• Atal Pension Yojana

• Schemes for persons with disabilities

• Post Office Monthly Income Scheme

• Various state-sponsored benefit programs

This makes UMANG a reliable resource for discovering and applying for government assistance.

Plan Train and Metro Travel Easily

While ticket booking is not yet available, UMANG provides detailed information for planning travel. Users can check:

• Train schedules

• Live train status

• Routes

• Metro maps and fares

• Parking information

• Travel planning tools

Delhi Metro and several other metro networks are integrated for route guidance and travel details.

NPS and Pension Scheme Services

Apart from EPFO, users can access National Pension System (NPS) services, view account details, download e-PRAN, and check statements for Atal Pension Yojana.

Additional Useful Services on UMANG

The UMANG app also offers a wide range of other government-linked facilities, such as:

• Income tax filing

• Job search options

• Hospital appointment booking

• Enrolling in education courses

• Checking exam results

• Accessing legal aid

• Filing complaints

A Major Step Toward Simplifying Government Services

UMANG aims to place all major government services under one roof so citizens do not need to visit multiple websites or offices. The app also allows users to submit feedback and raise complaints to help improve service delivery.

With growing digital adoption, UMANG has truly become a one-stop platform for easy, fast, and secure access to government services across India.

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