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The Income Tax Department has urged taxpayers to ignore erroneous emails sent to them as part of the Advance Tax e-Campaign for Assessment Year 2026-27. Let's explore this in detail.

The Income Tax Department on Saturday urged taxpayers to ignore the erroneous emails regarding "important transactions" sent to them under the Advance Tax e-Campaign for the assessment year 2026-27. The department acknowledged that these communications contained incorrect information, which was reported by taxpayers. This error was found in the emails sent for the financial year 2025-26.

The department stated in a post on the social media platform X that it had received complaints from taxpayers about receiving emails containing incorrect information. The department thanked taxpayers for bringing the issue to its attention and apologized for the inconvenience caused. Officials said the matter is being resolved in coordination with the service provider responsible for the communication system.

The department said, "We are actively working to resolve this matter in coordination with our service provider." The department further said, "In the meantime, taxpayers are requested to ignore earlier email communications related to the Advance Tax e-Campaign for Assessment Year 2026-27." The Income Tax Department clarified that such communications are meant as reminders to facilitate taxpayers to review the financial information available on the compliance portal and ensure proper advance tax compliance, if required. Taxpayers have been advised to verify their transaction details through the 'e-Campaign' tab on the compliance portal via the Income Tax e-Filing portal. The department also requested taxpayers' understanding and cooperation while resolving this issue.

Causes and solutions for emails sent by mistake

The Income Tax Department has acknowledged that some emails sent under the Advance Tax e-Campaign contained incorrect details regarding important transactions. This issue occurred in emails sent for assessment year 2026-27 (financial year 2025-26). The department regrets the inconvenience caused to taxpayers. Efforts are underway to resolve the matter with the service provider.

Instructions for taxpayers

The department has requested taxpayers to ignore the erroneous emails sent earlier. Taxpayers have been advised to verify their transaction information through the 'e-Campaign' tab of the Compliance Portal available on the Income Tax e-Filing portal. These communications only serve as a reminder to taxpayers to review their financial information and ensure payment of advance tax. The department seeks taxpayer cooperation in this process.

PC:Amar Ujala