In today’s time, LPG cylinder is a basic need of almost every household, but it is often seen that even after booking, consumers have to face many problems. It is a common complaint of many customers that after booking the cylinder, they are made to wait a long time for delivery. The limit is reached when the dealers or delivery men of the gas agency postpone the delivery by making some excuse or the other, in the name of giving the cylinder, they demand ‘extra money’ from the customers over and above the fixed price.
People’s anger is erupting on social media
Nowadays, there is a flood of complaints on social media platforms against such arbitrariness of gas agencies. A large number of people are sharing their stories of how despite booking, they are not able to get gas on time. In such a situation, a question is bound to arise in the mind of the common man that if the gas agency acts arbitrarily, then what options are left for a common customer to save himself from being cheated.
Violation of the rules and your rights
The rules are very clear—if you have booked your cylinder correctly and still its delivery is being unnecessarily delayed, or the delivery man is asking you for more money than tip or on any other pretext, then understand that this is a direct violation of the rules. Gas agencies do not have the right to charge even a single rupee more than the rate fixed by the government. In such cases, the customer has every right to raise his voice against this irregularity and lodge a complaint officially.
Complain here immediately, note down this helpline number
To solve your problem, you can first call the customer care number of your respective gas company. if you Indane Gas If you are a customer of , you can register your complaint on 1800-2333-555 or 7718955555. There itself, HP Gas For 1800-2333-555 or 9493602222 and Bharat Gas Consumers can express their views by contacting 1800-22-4344 or 7715012345.
What will happen after complaint?
Once you register your complaint on the official helpline, the company takes immediate action on it and the entire matter is investigated closely. If the fault of the dealer or delivery man is found in the investigation, then strict action can also be taken against them. Therefore, next time if someone asks you for extra money or troubles you in delivery, the right step is to complain immediately instead of bearing it silently. A conscious effort on your part will not only solve your problem but will also save other people from such inconvenience in future.
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