The move aligns with a broader global trend, with major hubs such as Singapore Changi and London Heathrow rolling out similar sensory rooms and quiet zones to better accommodate neurodivergent travelers, the South China Morning Post reported.
Chris Au Young, general manager of terminal and passenger experience at the Airport Authority, said the 30-square-meter facility is located near Gate 10 on Level 6 of Terminal 1’s departures area.
Designed for individuals with conditions such as autism, attention deficit hyperactivity disorder (ADHD), claustrophobia and dementia, the space offers a controlled environment to help ease anxiety.
“Traveling can be overwhelming due to unfamiliar surroundings, crowded spaces, and the pressures of security and immigration procedures,” Young said as quoted by The Standard newspaper.
The sole international airport in Hong Kong spans 1,900 hectares and has been operational since 1998. The airport currently connects to 220 destinations through 120 airlines.
It has recently upgraded its services and infrastructure to enhance the quality of passenger service.
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