A British travel firm that sold package holidays to Europe and Southeast Asia has collapsed into liquidation and will not be issuing refunds for cancelled trips. Regen Central LTD lost its Air Travel Organisers' Licensing (ATOL) on January 13 and subsequently went into liquidation, according to the Companies House website.
ATOL, a scheme administered by the Civil Aviation Authority (CAA), offers financial protection for package holidays, guaranteeing refunds or repatriation should a travel company go under. However, accommodation-only and non-flight packages are not covered by ATOL and therefore do not benefit from the same refund protection.
The CAA clarified: "We understand the company had no outstanding ATOL-protected bookings. Bookings sold as accommodation only, non- flight packages, and flight only bookings for which tickets were issued are not protected by the ATOL scheme.
"As there are no outstanding ATOL-protected bookings, no refunds will be issued.
"If you believe you are owed a refund for an ATOL-protected booking, under Regen Central Ltd's ATOL, please contact us via email at claims@caa.co.uk."
Founded in Hertfordshire in 2011, the British travel operator also conducted business under the trading names One Haji and Umrah, Regen Travels and Oneworld Travels.
The firm operated packages to Italy, Bali and Thailand, alongside destinations in the Middle East, including Dubai and Saudi Arabia.
According to the CAA website, other UK-based travel companies that have ceased trading over the past year include Ickenham Travel Group Ltd, Great Little Escapes LLP and Jetline Travel Ltd.
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