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• TRAI has demanded the government to grant it the status of an authorized agency under the IT Act.
• If approved, TRAI may be empowered to take action against call management apps such as True Caller.
• TRAI has clarified that government and regulatory calls on the 1600 number series should not be blocked or mislabeled.

The Telecom Regulatory Authority of India (TRAI) has sought the status of an authorized agency from the government under the IT Act. If the government grants TRAI the status of an official agency, it True Caller Can take action against similar call management apps. TRAI had said on Friday that no app can block phone calls from 1600 number series. These number series are used by regulatory bodies and governments to communicate with citizens.

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what is the matter

Trai’s statement comes in the wake of its ongoing controversy with call management app True-Caller. This case is about identifying calls from a particular number series. On Monday, officials from the Ministry of Electronics and Information Technology said the issue of regulatory jurisdiction was a technical one. It is said that the Ministry of Electronics and Information Technology is considering the demand made by TRAI. (Photo Courtesy – AI Created)

Last week, TRAI had made it clear that no mobile app can block calls from the 1600 number series and even give it a false name label. This number series is designed by government and regulatory bodies like banks, insurance companies to provide important information to the public. TRAI says that changing the identity of these government and official number series or mislabeling them as spam can cause problems in getting important information to the public. The entire controversy is about the labeling and identification of calls from a particular number series.

What is the demand for TRAI?

Currently under the Information Technology Act, only certain designated agencies such as the Indian Cyber ​​Crime Coordination Center (14C) have the authority to take action against digital platforms and apps. TRAI also wants a similar standard, so that action can be taken against call management apps if needed.

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According to government officials, discussions are now underway as to which ministry can take the decision to grant this authority to TRAI. The Department of Telecom is of the view that this decision should be taken by the Ministry of Electronics and Information Technology. The Ministry of Information Technology is of the opinion that they will examine the proposal and after that a decision will be taken.