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Mumbai: Hospital available near home and treatment information will be available in one click. For this Mumbai The Municipal Corporation has provided the service of Vaidya AI chatbot for health care. All the services in the health system of Brihanmumbai Municipal Corporation have been integrated with each other. These services also include details of health infrastructure. Vaidya AI, an artificial intelligence-based WhatsApp chatbot facility dedicated to the health sector, has been made available on the number 9892993368 from Friday in association with Brihanmumbai Municipal Corporation and Factual Analytics Limited.

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An important MoU has been signed between Brihanmumbai Municipal Corporation and Factual Analytics Limited, taking an artificial intelligence based technology friendly initiative for Brihanmumbai Municipal Corporation's health system. The agreement was signed in the presence of Brihanmumbai Municipal Commissioner Ashwini Bhide, Additional Commissioner (City) Prajakta Verma Lavangare and officials of Factual Analytics Limited.

Srikanth Velmakanni, Co-Founder, Group CEO-Vice Chairman, Fractal said, “BMC's commitment to technology-driven public healthcare and Fractal's experience in the field of Responsible AI are brought together through this collaboration. Beyond making health information easily accessible to citizens, this initiative also demonstrates that AI can be harnessed through practical and scalable solutions that deliver real results.” How (AI) Can Assist Medical Professionals and Public Health Administrators,”

Citizens' medical treatment information is going to be the main source of information for the chatbot. Therefore, this link will be important for the strengthening of more competent infrastructure health facilities to the health of the citizens. Also, Additional Municipal Commissioner (City) Prajakta Verma-Lawangare expressed the belief that citizens can avail the services and schemes of health institutions in their locality through the facility of chatbot.

Information about such schemes affiliated to the health department of the central as well as the state government will also be available through WhatsApp chatbot. Citizens will benefit from this facility to avail various schemes. For this, citizens will also be provided with the facility to submit feedback on the occasion of this facility. Sources said that due to this facility, there will be major changes in the health services of Mumbai Municipality.

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Piloted for three months – The artificial intelligence-based initiative aims to enhance citizen interaction, provide early stage treatment assistance, interact with multilingual citizens and help hospital administration to increase efficiency. The platform will be used for the municipal health system on a trial basis for three months. Dedicated platform for health care – Vaidya AI, a dedicated platform for the health sector, based on artificial intelligence (AI) has been made available to facilitate the day-to-day operations of the municipal health system with the help of technology.