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Meta Whatsapp Business AI: Social media company Meta has introduced several new features and facilities in the business section of its messaging platform WhatsApp and said that more and more businesses are resorting to this messaging service to connect with their customers. The WhatsApp Business section will now have a verified badge available for small businesses, which will work to establish trust and credibility with users. Meta, a company that operates social media platforms like Facebook, WhatsApp, and Instagram, has given this information.

AI tool can be activated from WhatsApp Business.

In the 'WhatsApp Business Summit' organized by Meta, Artificial Intelligence (AI) 'tool' was also highlighted to improve the experience related to instant messaging service. Meta said that the AI tool can be activated directly from the WhatsApp Business App. In this way, businesses will be able to connect with their customers more efficiently. Meta has recently started testing this tool in India, and its initial results are exciting. Along with this, Meta announced the facility of sending customer-friendly messages on WhatsApp Business App.

Verified badge holders will get these benefits, which will also help in the in-chat experience

The company also expressed its commitment to support the growth of small businesses in India. According to Meta's statement, small businesses having WhatsApp business accounts with a verified badge will be able to establish their credibility among their customers. Meta said that the series of new features and updates will help businesses across the country increase their presence and create a great in-chat experience for customers. This will also allow business sectors to improve their performance ahead of the upcoming festive season.

Meta India Vice President Sandhya Devanathan said, 'The way we WhatsApp a business is constantly growing. The way Indians are WhatsApping businesses is second to none.'