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New GST Rates Complaint To Shopkeeper: New GST rules came into effect today, September 22nd. This has made many food items cheaper. However, if shopkeepers still don't reduce their rates, you can complain.

Complaint to Shopkeeper: Inflation in the country is always a burden on people's pockets. In such a situation, whenever the government provides relief, it is a great help to the common man. The central government has recently revised the GST rates, which will make many items more affordable. Tax slabs have been reduced on many food items, resulting in lower prices for these items. The new rules came into effect today, September 22nd.

However, if a shopkeeper or restaurant still tries to charge you based on the old GST rates, this is wrong. In such cases, you have every right to complain. Where and how to complain? Let's explain the details.

Which items will become cheaper?

After the reduction in GST slabs, many everyday food items will now be available at lower prices. These include packaged food, some dairy products, biscuits, snacks, packaged juices, and processed foods. Previously, these were taxed more heavily. Now, with the implementation of the new slabs, they have become cheaper. Items like butter, ghee, cheese, and packaged food have now been reduced from 12% to 5% GST.

In addition, eating out at hotels and restaurants will also attract lower taxes due to the changes, making dining out more affordable. All shopkeepers and service providers will be required to implement the new rates. If anyone fails to do so, you can complain.

How can you complain?

If a shopkeeper or restaurant charges you more by applying the old GST rate, you should first keep the bill. You can then file a complaint with the National Anti-Profiteering Authority or the Consumer Helpline.

You can also call the National Consumer Helpline number 1800-11-4000 to file a complaint. You can also file a report online through the NCH's official website and mobile app. Please note that providing a complaint with the correct bill and proof will result in prompt action.