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New Delhi: In today’s digital era, bank account has become an important part of our life. Be it payment through UPI, office salary or money from government schemes, everything is incomplete without an active bank account. But imagine, what if you suddenly find out that your bank account has been closed or frozen? Don’t panic! Banking experts say that in most of the cases the account is closed due to non-updation of KYC or not doing transactions for a long time, which you can fix even sitting at home.

After all, why does the bank ‘lock’?

There are many concrete reasons behind closing an account by the bank. The most common reason is ‘inactivity’—that is, if you have not made any transactions from the account for 2 to 10 years, the bank declares it ‘dormant’ or inactive. Apart from this, frequent check bounce, not maintaining minimum balance in the account or not updating necessary KYC documents like Aadhaar-PAN can also freeze the account. Sometimes bank accounts are also frozen due to suspicious transactions or Income Tax/Court orders.

How to know about account closure?

Usually the bank gives information through email or SMS before closing the account. If your transaction is failing again and again, mobile banking app is not logging in or you are having trouble updating the passbook, then understand that there is something wrong with your account. In such a situation, you should check your status immediately.

Restart it at home like this (Step-by-Step)

There is no need to panic if the account is closed. First of all login to your bank’s mobile app or net banking. Go to the ‘KYC’ section there and see if your Aadhaar or PAN is linked. If not, complete it immediately through Video KYC. You can also know the reason by calling the customer care of the bank (eg 1800-11-2211 for SBI). Many times, even by doing a small transaction like depositing or withdrawing Rs 100, the account gets reactivated within 24-48 hours.

What to do if you have to go to the bank?

If work is not being done online, then go to your home branch. Also carry Aadhar card, PAN card, passport size photo and address proof. Go there and fill the ‘Re-activation Form’. Bank officials will verify your documents and update KYC. If the account is frozen due to any government order, then you will have to submit NOC. This entire process usually takes 1 to 7 days.

Don’t make such mistake again, follow these tips

To keep your account always active, keep doing small transactions from time to time. Check your bank statement every year and keep your mobile number and email updated with the bank. According to RBI rules, interest continues to be earned even on dormant accounts, so your money is safe. Stay informed and enjoy your banking facilities without any interruption!