Freshworks unveils no-code Freddy AI Agent Studio at Refresh conference
NewsBytes | May 14, 2026 11:39 PM CST
Freshworks launches MCP Gateway no-code access
They also rolled out the Model Context Protocol (MCP) Gateway, which lets teams pull information from other apps with no custom coding needed.
This should help solve messy, cross-team problems way faster.
As Chief Product Officer Srini Raghavan put it, these updates are all about "transform service at the speed their business demands."
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